Yes, we do accept payment via HCWA and BetterStart funding.
The three options are:
1. Your OT places an order via our online store (www.sensorysuperheroes.com) and includes your shipping address and contact details in the order, then makes the funding claim on your behalf in order to reimburse themselves.
2. You simply place an order via our online store (after seeking pre-approval from your OT of course), then forward the order confirmation to your OT for processing. Your OT will then make the HCWA claim on your behalf and reimbursement you as per their usual process.
3. This option is suitable if you're happy to wait a little longer to receive your order. You can request a funding invoice from us via our online store using the steps detailed below, and forward the PDF to your OT via email. NOTE: This will not create an active order in our system until the order has been paid. Your OT can then submit your HCWA claim, and make payment to us via EFT when they are ready.
REQUEST A FUNDING INVOICE
Step One - Log in to our online store www.sensorysuperheroes.com (click 'Log in' in the top right-hand corner of the page, next to the Shopping Cart icon) - as either a returning customer or a new customer.
Step Two - Once logged-in, please check and update/add your default address in your account as the address you would like on your invoice (click on 'view addresses' when you're in your account details screen).
Step Three - Go shopping in our store and add the items you want to the Cart, then go and view your cart (do not click 'Checkout').
Step Four - Once you are happy with your cart, scroll down to the 'Request funding invoice / quote' section, complete the details fields, calculate and select your shipping choice (drop down menu immediately below the 'Calculate rates' button), and finally click the 'Request Funding Invoice' button.
NOTE: This will automatically create a PDF invoice with your details, address, and your selected shopping cart items, and we will email it to you shortly.
Step Five - Forward your invoice to your OT then wait to hear from us, as we will let you know once we have received the funds and have activated your order in our system.
Please feel free to call me, or have your OT call me on 0468 778 737 with any questions.